TERMS OF SALES
I - Rates
The rates shown are inclusive of VAT per night and service included. Rates are subject to change without notice.
II - Booking conditions
It is customary in hotels that upon arrival, the rooms are made available to customers from 2:00 p.m. and released before noon on departure. Any overrun may result in the invoicing of an additional night at the public rate displayed.
Giving a credit card number commits the customer to the hotelier and implies his acceptance of the conditions of sale.
In accordance with the data-processing law and freedom of January 6, 1978, the information concerning yourself will remain accessible and modifiable.
III- Cancellation
If you have to cancel, please let us know in good time, respecting the cancellation deadline:
- 100% refundable if cancellation is confirmed at least 48 hours before arrival.
- Non-refundable if cancellation is confirmed after 48 hours before arrival.
IV-Extras
All extras (breakfast supplements, etc.) must be paid for on site before departure. In the absence of payment for these services, these sums will be directly debited.
V - Insurance
The hotel will be released from all obligations in the event of an event of force majeure, or fortuitous event, occurring (strike, fire, water damage).
VI – Methods of payment
Payment for services will be made as soon as the invoice is issued.
VII - Complaints
Any dispute or complaint must be addressed to the hotel by registered letter with acknowledgment of receipt within a maximum period of 8 days after the departure of the customers. After this period, no claim can be satisfied.